Terms & Conditions
Please note: Given the value and scarcity of Moss Wood wines and the fact we will always do our level best to replace wine that goes astray during the delivery process we will not authorise any delivery to be left unattended. Wine that cannot be signed for will be carded by Australia Post for delivery at the post office noted on the card. We suggest an alternative might be that the order be delivered to a business address that is attended during business hours.
All wines are under screw-cap closures.
Moss Wood Membership
By filling the Member Sign Up Form you agree to subscribe to Moss Wood emails and will receive access to our current member offer of 10% off the standard online prices when ordering from Moss Wood Australia. If one of your personally identifiable information changes (such as postal address) or you would like to opt in / out of our phone call option, please update your information by clicking on the “Preferences” link at the bottom of all our emails or contact us by phone or email. If you no longer desire to be a Moss Wood member, you can opt out at any time by clicking on the “Unsubscribe” link at the bottom of all our emails or by contacting us by phone or email. Your details will only be used by Moss Wood for the purpose of services for which you have expressed interest. We will not supply this information to others in ways different from what is disclosed in this statement.
Prices are displayed inclusive of Australian Goods & Services Tax (GST). GST will not be applied for international orders that do not require GST to be applied.
Real time shipping costs are provided to you through our Purchase Basket based on the weight of your order. Please add items to the basket and enter your postcode to see the shipping fee.
Australian deliveries are arranged using Australia Post. Please note that no delivery will be left unattended. International deliveries are available for all countries through Moss Wood’s freight providers Get Freighted and DHL. See shipping conditions here.
Customs Duties & Insurance
Quoted prices include freight and insurance. It is the customer’s responsibility to clear with customs and pay any duties incurred on arrival in the destination country.
Moss Wood may have a distributor in your country, please visit our Stockists page to search in your country.
If you wish to reschedule or cancel your booking please call us on +61 8 97556266 to avoid incurring the 48 hour late cancellation fee.